Privacy Policy
Introduction
At Beyond the Basket, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and billing information required to process your orders.
- Order Information: Details about the products you purchase, customization preferences, delivery dates, and special instructions.
- Payment Information: Processed securely through Stripe. We do not store your credit card details on our servers.
- Account Information: If you create an account, we store your login credentials and order history.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
How We Use Your Information
- To process and deliver your orders.
- To communicate with you about your order status and delivery.
- To send promotional emails and updates (only if you subscribe).
- To improve our website, products, and customer service.
- To comply with legal obligations and prevent fraud.
Data Security
We implement industry-standard security measures to protect your personal information. Payment processing is handled by Stripe, a PCI-compliant payment processor. We never store your credit card information on our servers.
Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing.
- WhatsApp: For order confirmation and delivery coordination (initiated by you).
We do not sell, trade, or share your personal information with third-party marketers.
Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and analyze website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Opt-out of marketing communications at any time.
- Withdraw consent for data processing.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: hello@beyondbaskets.ca
Phone: (437) 427-2275
Business: Beyond the Basket, Toronto, Ontario, Canada